Privacy and Your Data

What data we collect

Rentakoto collects the information you provide during registration and use of the platform:

• Name, email, phone number
• Identity documents (stored securely, used for verification only)
• Property details and lease information
• Payment information (processed via secure payment providers; Rentakoto does not store full card numbers)
• Messages exchanged on the platform

How we use your data

Your data is used to:

• Provide and improve the platform
• Verify your identity and prevent fraud
• Process payments
• Send notifications about your leases, maintenance, and disputes
• Provide customer support

Data sharing

We do not sell your personal data. We share data with:

• Payment processors (to process transactions)
• Identity verification services (for KYC)
• Service providers assigned to your maintenance requests (limited data only)

Your rights

You have the right to access, correct, or delete your personal data. Contact support at support@rentakoto.com to make a data request.

Cookies

Rentakoto uses cookies for authentication and analytics. You can manage cookie preferences in your browser settings.