Reporting a User

When to report

Use the report feature for serious violations such as:

• Fraudulent listings or misrepresentation
• Harassment or abusive messages
• Scam attempts or requests for off-platform payments
• Fake identities

Note: For landlord-tenant disputes (deposit, rent, maintenance), use the Raise Dispute feature instead.

How to report

1. Go to the user's profile or the listing/message in question
2. Click the **three-dot menu (⋯)** or flag icon
3. Select **Report** and choose a reason
4. Add details and submit

What happens next

Our moderation team reviews all reports within 2 business days. Actions may include:

• Warning issued to the reported user
• Listing removed
• Account suspended or banned

Retaliation

Filing false or malicious reports is a violation of our terms. Both parties' reports are reviewed objectively.