For Renters
How rent payments work — schedule, methods, and what happens if you miss a payment.
Your rent due date is set in your lease agreement (e.g., the 1st or 15th of each month). You will receive a reminder email 3 days before each due date.
Go to My Leases → Active and click on your lease, then click Make Payment. Supported methods depend on your country and plan:
The security deposit is paid once when activating your lease. It is held by the landlord and returned at the end of the tenancy, subject to any deductions for damage.
If you miss a payment:
If you believe a charge is incorrect, you can raise a formal dispute from My Leases → Active → Raise Dispute (category: Rent Payment).
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